Last Updated: August 10, 2019
1. Our Commitment to Privacy
2. What Information is collected
Under the EU General Data Protection Regulation (GDPR), FishWise is a Data Controller.
We collect information directly from you, information from third parties, and information through your use of our Site.
(a) Information We Collect Directly From You
We collect information that you provide to us when you register, participate in surveys, questionnaires, or other data collection services on our Site or when you send email or other communications to us.
(b) Information We Collect Automatically
In addition to information you provide to us while using our Site, we may collect certain information automatically. We may collect:
- Device information (such as web browser, operating system, IP address)
- Use information (web pages you view, links you click, the date and length of time for each Site visit)
- Location information (through IP address, web beacons, or your mobile device’s GPS, Bluetooth, or Wi-fi signal)
(c) We Do Not Collect Sensitive Data
We do not collect any types of Sensitive Data from our users. Sensitive Data includes any personally identifiable information pertaining to: race or ethnic origin, political opinions, religious or philosophical beliefs, trade union memberships, genetic or biometric data, health or mortality, and sex life or sexual orientation. Please notify us immediately if you have accidentally submitted any Sensitive Data and we shall promptly remove such information.
3. How and When the Information is Used
The information we collect is used for administering our business activities. No personally-identifiable information is sold, gathered, or used for any other purpose. We may additionally use the information to notify you about changes to our Site, new services, or special offers.
We may use your personal information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions in any email we send.
(b) Aggregated Data
We may also share with third parties certain pieces of aggregated, de-identified information such the number of unique visitors to the site or the number of times a resource has been downloaded. Such information is not intended to identify you or your company.
4. How We Share Your Information
We may share your information, including personal information, as follows:
(a) Business Transfers
If we are acquired by or merged with another company, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the information we have collected from you to the other company.
(b) In Response to Legal Process
We also may disclose the information we collect from you in order to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order or a subpoena.
(c) To Protect Us and Others
5. Release of Information
We will not sell, trade, or rent your personally identifiable information to others. However, we do provide some of our services through contractual arrangements made with affiliates, service providers, partners and other third parties (“Service Partners”). Our Service Partners include Google, Amazon Web Services, and Zoho. We use Google to monitor our web analytics. We will not be providing them with any personal information. We use Amazon Web Services and Zoho to store your data. We and our Service Partners may need to use some personal information in order to perform tasks between our respective sites, or to deliver services to you.
6. How We Protect Your Information
All of your personally identifiable information will be stored on Amazon Web Services and Zoho CRM. We have in place commercially reasonable security measures to protect the information we collect from loss, misuse, unauthorized access, and destruction. This includes encrypting data while in transit and at rest, using two-factor authentication, and restricting access to data to only FishWise employees. However, please be aware that despite our best efforts, no data security measures can guarantee 100% security. You should take steps to protect against unauthorized access to your devices by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your username and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity. All information we collect may be stored in perpetuity, unless we receive a request by you to remove such information.
- What personal information pertaining to you is being processed
- Why this information is being processed
- Who has access to this personal information about you
- How this personal information is being used in automated decisions
- What processes are using this information
Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Site, while others are used to enable a faster survey process or to allow us to track your activities at our Site. There are two types of cookies we use: session and persistent cookies.
(a) Session Cookies
Session cookies exist only during an online session. They disappear from your computer when you close your browser or turn off your computer. We use session cookies to allow our systems to uniquely identify you during a session or while you are logged into the Site. This allows us to process your online transactions and requests and verify your identity, after you have logged in, as you move through our Site.
(b) Persistent Cookies
Persistent cookies remain on your computer after you have closed your browser or turned off your computer. We use persistent cookies to track aggregate and statistical information about user activity.
(c) Disabling Cookies
Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our Site who disable cookies will be able to browse certain areas of the Site, but some features may not function.
(d) Clear GIFs, pixel tags and other technologies
Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), in connection with our Site to, among other things, track the activities of Site visitors, help us manage content, and compile statistics about Site usage. We and our third-party service providers also use clear GIFs in HTML emails to our customers, to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.
8. International Data Transfer
9. Third Party Analytics
10. Third-Party Links
When you click on links on our Site, they may direct you away from our Site. We are not responsible for the privacy practices of other websites or mobile applications and encourage you to read their individual privacy policies. If you visit a third-party website or mobile application link from our Site, you do so at your own risk.
11. Opting Out of Emails
We may send periodic promotional or informational emails to you. You may opt-out of such communications by following the opt-out instructions contained in the email. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt-out of receiving emails about recommendations or other information we think may interest you, we may still send you emails about any services or requests you have made or received from us.
The Site is not intended for use by children under the age of 13. FishWise does not allow individuals under the age of 13 to sign up for the mailing list nor do we knowingly collect or use any personal information from such children. If you are under the age of 13, do not submit any information to our Site. If we learn that we collected personal information from children under the age of 13, we will take steps to delete that information as soon as possible.
14. California Residents Privacy Rights
If you are a California resident and you have questions about our practices with respect to sharing information with third parties for their direct marketing purposes and your ability to exercise choice, please send your request to firstname.lastname@example.org.
15. Effective Date